We talk a lot about the efforts within our profession at increasing diversity, inclusion and equity, but this study grants a unique perspective on that by surveying our patients on their experience of DEI in the ED.
The authors surveyed about 1700 patients, with 800 responding, at a large ED in Detroit. The population was majority black, and had a wide degree of variability in socioeconomic status.
Overall the patients felt that the staff had no biased or prejudiced interactions with people of different races. However, they felt that people from lower socioeconomic levels, transgender patients, and those that had mental health issues were treated unfairly. They also noted (about17% of respondents) harassment of ED staff by another patient.
References
Patient perspectives of the climate of diversity, equity, and inclusion in the emergency department
