Mercy Medical Center is a hospital on the forefront of patient-centered care. The facility’s commitment to excellence has been acknowledged by numerous awards, including being named one of the country's top 100 hospitals by Thomas Reuters, one of the 100 Great Places to Work in Healthcare Award in 2013, one of America's 100 Best Hospitals for Patient Experience(the Women's Choice Award). Mercy's emergency department is staffed by board-certified/board-prepared emergency medicine physicians and a nursing staff trained in emergency care. Extensive consultation support is available and patients requiring follow-up care can be referred to a network of specialties on-site. The emergency department was renovated in 2013; its redesign includes a new urgent care area.