Melisa Hayes

Administrative Title:
Executive Admin. Asst.
Primary Clinical Site:
University of Maryland Medical Center
On Staff Since:
2010

Professional Responsibilities

- Physician Schedule:
o Manage Tangier Schedule for UMMC ? fill shift holes
o Develop Sick Call and Faculty Schedule
o Ensure Faculty are meeting contracted clinical hours obligation

- Compile Quarterly Quality Metric Indicators for UMMC:
o Total visit volume
o Admissions
o Left Without Being Seen
o Yellow/Red Alert Hours
o Core Measures (Pneumonia, Acute MI, etc)

- Incomplete Chart Summary:
o Disseminate weekly list to Faculty, Residents, Off-Service Residents, NPs
o Follow up with individual Faculty, Residents, NPs regarding compliance

- Monthly Faculty Meetings:
o Prepare agenda
o Obtain clinical information from Director of the Patient Placement Center
o Distribute hand-outs
o Develop and distribute minutes

- Solicit feedback, tabulate, submit resident evaluations using E*Value:
o Internal Medicine
o Psychiatry
o Ob/GYN
o Family Medicine
o Memorial Hospital - York

- Maintain Dr. Winters' and Dr. Abraham's calendars:
o Interact with a variety of administrative personnel throughout UMMC to schedule ED related meetings.
o Travel arrangements and CME paperwork for Grand Rounds/Conference invitations

- Maintain ED Conference room calendar

- Quality Assurance
o Research/print/distribute charts on Procedural Sedation patients
o Research/print/distribute charts on Peer Review
o Research/print charts regarding Patient Complaints
o Mail QA Letters regarding Laboratory or Radiology discrepancies

- Maintain office supplies

Contact Me For

Contact me to:
- Schedule a meeting with Dr. Winters or Dr. Abraham
- Reserve the ED conference room
- Inquire re: UMMC ED Physician Schedule